From throwing food away
to food-waste-free
Never eaten food
Since 2019, Truman has worked with Samen Tegen Voedselverspilling (together against food waste) on campaigns that help people in the Netherlands waste less food at home. Together with organisations, businesses and government, the foundation aims to halve food waste in the Netherlands by 2030.
The challenge was not awareness alone. Most people know that throwing food away is a waste. Yet in daily life it still happens: we buy too much, store food badly, cook too much, misinterpret expiration dates or simply forget what is already in the kitchen. And, on the whole, we tend to underestimate our own waste.
The story of never eaten food
The challenge
Food waste is a problem everyone understands, but not everyone feels. It happens in small, everyday moments: stale bread, vegetables forgotten at the bottom of the drawer, leftovers left untouched or products thrown away because a date label has been misunderstood.
So the foundation needed to do more than say food waste matters. It had to help people change what they do at home. Practical, recognisable and never preachy.
The real question became: how do you make wasting less food feel practical, familiar and achievable rather than moralistic or complicated?
TV commercial spokesperson Becky
The narrative choice
The breakthrough came from the idea of “never eaten food”.
Food waste stopped being only an abstract issue measured in kilos, percentages and climate impact. It became something immediately human: food that has been grown, transported, chilled, bought and prepared, only to go uneaten.
That shifted the story:
From: food waste as a source of guilt .
To: becoming waste-free as an achievable everyday habit.
The central activation became:
How #foodwastefree are you?
Becky, the chatty mouth, gave the idea a light and recognisable voice to tell the story. Not as a finger-wagging authority, but as someone with a practical tip at just the right moment.
Online videos expiration dates
How it worked
From “never eaten food”, the campaign grew into a multi-year narrative system. The shift was from an abstract problem to everyday action: small things you can start doing today: planning better, storing food more cleverly, using leftovers, understanding expiration dates and looking, smelling and tasting before you throw something away.
From: food waste is bad for the climate and your wallet.
To: don’t let perfectly good food go uneaten.
In this way, wasting less food became a practical choice rather than a moral instruction. A movement anyone who eats can take part in. Each year, that movement gets an extra boost during the Verspillingsvrije Week (food-waste-free-week).
Stills Becky
What we created
Truman developed, among others:
- fluent device Becky
- creative platform How #foodwastefree are you?
- TV commercials and online video
- social content and tag-ons
- campaign about expiration dates
- expiration date explanation with practical actions and icons
- Verspillingsvrije Week campaign
- manifesto The narrative of never eaten food.
- manifesto film and social videos
- out-of-home and bus-shelter advertising
- mascot costume, colouring sheet and activation materials
- campaign assets for partners and channels
Verspillingsvrije Week Outdoor
Verspillingsvrije Week Online video
Results food-waste-free-week
6,8 million
people in the Netherlands saw something about food waste
5 million
people did something extra to prevent food waste
59%
find Verspillingsvrije Week inspiring
2,2 million
completed views of the campaign video
84.000
views of the campaign page
€0,35
target was €0,65
Results Becky campaign
8,1
average rating among the target audience
68%
overall
92%
find the campaign relevant
61%
adopt the desired behaviour
81%
are motivated to change their behaviour